Terms of service
Respyria Messaging Terms & Conditions
Effective Date: September 1, 2025
Respyria LLC (hereinafter, “Respyria,” “we,” “us,” “our”) is offering a mobile messaging program (the “Program”). By opting in to or participating in the Program, you agree to these Messaging Terms & Conditions and our Messaging Privacy Policy:
https://respyria.com/pages/privacy-policy
By participating, you agree that any disputes with us will be resolved through binding, individual arbitration, as described below.
You confirm that you are opting in with a genuine intent to receive promotions, updates, and information from Respyria, and not for the purpose of initiating litigation.
These Terms apply only to the SMS Program and do not replace any other Respyria policies unless stated otherwise.
1. User Opt-In
a. Consent to Receive Messages
You consent to receive recurring automated promotional and transactional text messages (SMS, MMS, RCS), including cart reminders, from Respyria to the phone number you provided. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies.
You confirm the number provided is your own and that you are authorized to use it.
b. Time of Delivery
Messages may be delivered at any time due to carrier and technical limitations. You consent to message delivery 24 hours per day.
c. Electronic Communications Consent
You consent to receive required disclosures electronically. To request a paper copy or withdraw consent, email support@respyria.com
.
d. Fraud Prevention & One-Time Codes
You authorize Respyria and its service provider, Stodge Inc. dba Postscript, to exchange information with your carrier to verify identity, prevent fraud, and send one-time passcodes. See our Privacy Policy for details.
2. User Opt-Out
Reply STOP, END, CANCEL, REVOKE, OPT OUT, UNSUBSCRIBE, or QUIT to any message to unsubscribe. You may receive a confirmation message. These are the only recognized opt-out methods.
3. Other Policies
See our Messaging Privacy Policy:
https://respyria.com/pages/privacy-policy
4. Program Description
Messages may include promotions, discounts, order updates, shipping notifications, customer support responses, and checkout reminders.
5. AI-Generated Content
Some messages may be generated or assisted by artificial intelligence tools. These tools do not act as message senders or initiators.
6. Message Frequency & Changes
Frequency varies. Respyria may change message volume or sending numbers at any time.
7. Support
Text HELP or email support@respyria.com
Email is not a valid opt-out method.
8. SMS, MMS & RCS
If your device does not support RCS or MMS, messages will be sent via SMS.
9. Disclaimer
Messages are provided “as-is.” Delivery depends on carrier networks and is not guaranteed.
10. Supported Devices
Not all devices or carriers are supported. Respyria is not liable for delayed or undelivered messages.
11. Contact Information
Respyria Ltd.
United States of America
Email: support@respyria.com
12. Age Restriction
You must be at least 13 years old. Users under 18 must have parental consent.
13. Prohibited Content
You may not use the Program for unlawful, abusive, fraudulent, or prohibited content, including protected health information.
14. State Telemarketing Laws
We comply with applicable U.S. state telemarketing laws. Residency may be determined by phone number area code unless you notify us otherwise.
15. Texas Residents
For Texas law purposes, “customer” does not require a purchase and “establishment” includes online businesses.
16. Dispute Resolution & Arbitration
Mandatory Individual Arbitration
All disputes must first go through informal resolution. If unresolved, disputes will be resolved by New Era ADR under its Virtual Expedited Arbitration Rules.
You waive the right to jury trials and class actions.
Informal Resolution Required
Send written notice to:
support@respyria.com
We will attempt resolution within 60 days before arbitration may begin.
Costs
Consumer filing fee is capped at $300. Respyria pays remaining arbitration fees unless claims are frivolous.
Governing Law
Federal Arbitration Act applies.
17. Miscellaneous
If any provision is unenforceable, the remainder stays in effect. Continued participation means acceptance of updates.
Appendix A – Do Not Call Policy
Respyria complies with TCPA and state DNC laws.
To opt out:
Reply STOP, END, CANCEL, REVOKE, OPT OUT, UNSUBSCRIBE, or QUIT
Or email support@respyria.com
with your phone number.
Your number will remain on our internal DNC list unless you re-opt-in.